Hours
—
| Thursday | 10 am to 8 pm |
| Friday | 10 am to 5 pm |
| Saturday | 10 am to 5 pm |
| Sunday | 10 am to 5 pm |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
Effective on March 23, 2022, visitors to the National Gallery of Canada are no longer required to provide proof of COVID vaccination. While the wearing of masks is strongly encouraged, it is no longer mandatory. Please respect individual choices and the fact that everyone has different needs and comfort levels.
The Gallery will maintain a range of health and safety measures to combat COVID-19, including mandatory face masks for employees, enhanced cleaning and hand sanitizing stations.
If you are experiencing any symptoms of COVID or are not feeling well, please postpone your visit until you are feeling better. You can assess if you have symptoms of COVID-19 here: https://covid-19.ontario.ca/self-assessment/.
COVID-19:
Frequently
Asked Questions
What if I already purchased tickets to the Gallery and I am no longer able to attend because of symptoms of COVID?
You can contact us by phone at 613-990-1985 or by email at [email protected] to change your visit date. If you are from outside the National Capital Region, you can contact us at 1-800-319-2787 (ARTS).
How long will this be in effect?
This will be in effect until further notice. Please visit this page often for updates.
Does this change apply to visitors originating from outside of Canada?
Yes, this applies to all visitors to the Gallery.
I do not agree with this change but have already purchased my ticket. Can I get a refund?
Those who have already purchased tickets but are not able to visit the Gallery based on this change will be offered a refund. Our Visitor Services team is available by phone at 613-990-1985 or by email at [email protected] If you are from outside the National Capital Region, you can contact us at 1-800-319-2787 (ARTS).
Will this change apply to school groups?
Yes, this change will apply to school groups and all visitors to the Gallery.
Note that school groups can continue to reserve a virtual program if an in-person visit is not feasible for them. Contact the group reservations office at [email protected] to switch to a virtual program.
Keeping
Everyone Safe
What is the Gallery’s policy on masks?
While the wearing of masks is strongly encouraged, it is no longer mandatory.
Gallery employees will continue to wear masks for the safety and comfort of visitors and staff. Please respect individual choices and the fact that everyone has different needs and comfort levels.
Will the Gallery be providing hand sanitizer?
Yes, hand sanitizer stations have been installed throughout the Gallery.
Can I use the washrooms at the Gallery?
Yes. The frequency and extent of cleaning throughout the Gallery has been increased.
What else is the Gallery doing to keep me safe?
In addition to ramping up our cleaning of high-touch surfaces, areas such as the Coat Check, the Boutique and the Box Office have been equipped with plexiglass shields. Physical distancing will be encouraged in the Scotiabank Great Hall.
In addition, digital labels in our galleries now feature a QR code, allowing you to access their content via your mobile device.
How can I help keep others safe?
The Gallery asks visitors to follow standard hygiene practices. Please cough or sneeze into your elbow. Keep your hands clean. Avoid touching your face.
Please postpone your visit to the Gallery if you have:
Any of the following new or worsening symptoms: fever or chills, flu-like symptoms, cough or difficulty breathing, recent decrease or loss of smell or taste;
Had close contact with anyone with respiratory illness or a confirmed or probable case of COVID-19 in the past 14 days.
These measures are in place for your safety and that of our employees.
Physical Distancing
Measures
How is the Gallery handling physical distancing?
We encourage everyone to maintain a friendly distance of 2 metres (6 feet) between themselves and others, and to yield to one another whenever possible.
The Gallery has adopted timed tickets to help manage the flow of traffic within the gallery. Timed tickets can be purchased in advance online or by phone.
The advance ticket will ensure that you are able to access the galleries at the time and date that is best suited to you.
Can I still enter the Gallery the same way?
Visitors can now enter and exit through the Main Entrance on the Gallery Plaza. The Group Entrance will remain open for school and other visiting groups.
Can I still shop at the Boutique?
Yes. The Boutique will be open on the same schedule as the Gallery. Contactless payment with debit or credit cards is preferred. To reach a customer service representative in the Boutique, please call 613-990-1970. See the new opening hours.
Many of our most popular Boutique items are also available online at ShopNGC.ca. For assistance with online orders, please call 1-855-202-4568 or 613-990-0962.
Food Services and
Water Fountains
Can I eat and drink while at the Gallery?
Our cafeteria is currently closed, and all water fountains have been temporarily turned off.
The Happy Goat Coffee Company, located beside the group entrance, is open during regular Gallery hours.
Tavern at the Gallery, a full-service establishment located inside the Gallery’s Sunken Garden, is open daily (weather dependent): 11:00 a.m. to late.
New Hours
of Operation
What are the Gallery’s new hours?
The Gallery is open from Wednesday through Sunday each week, from 10 am to 5 pm. On Thursdays, we are open, as before, until 8 pm, with free admission between 5 and 8 pm. Please see our Hours page for details.
Admission
What are the admission fees?
Please see our Admission page for details.
Can I purchase admission tickets in advance?
Yes. Tickets are best purchased online or by phone prior to your visit. Members should book their tickets online or by phone, free of charge. Learn more
Exhibitions and
Galleries
Are all of the galleries open?
For a list of what’s available and for how long, please visit our Exhibition and Galleries page.
Programs
What kinds of programming is the Gallery offering?
FOR ADULTS
Onsite group tours
Discover the National Gallery of Canada's collection and special exhibitions during one-hour guided tours for adults. Learn more
FOR KIDS AND FAMILIES
Family Art Adventure
Drop by Garden Court to pick up a self-guided activity kit, full of fun ideas to help you explore the Gallery with your family. Learn more
FOR TEACHERS
School programs
At the Gallery, we offer workshops and hands-on discovery visits for students in grades 1 to 6, and guided tours on a variety of themes for students in grades K to 12. Learn more