Starting July 18
|Thursday||10 am to 8 pm|
|Friday||10 am to 5 pm|
|Saturday||10 am to 5 pm|
|Sunday||10 am to 5 pm|
Welcome back! These days, we’re all looking for ways to refresh and recharge — and what better way than a face-to-face encounter with art?
As galleries and museums begin to reopen, we’re thrilled at the prospect of seeing you again. To ensure the safety of visitors and staff alike, we’ve developed some new guidelines, while still offering full access to the great exhibitions and works of art you’ve come to expect.
Our Beautiful Monsters exhibition, the thought-provoking William Kentridge installation and most of our main galleries will reopen to Members on July 16, and to the general public on July 18. The breathtaking exhibition Àbadakone will reopen on July 23, and has been extended until October 4.
Much of our programming has been suspended for now, but we hope to be able to offer public activities soon. Please check this page from time to time to see what’s new, and what’s changed, as we all continue to navigate this challenging time.
What is the Gallery’s policy on masks?
Now that Ottawa has made masks mandatory in all enclosed public spaces, the Gallery requires each visitor to wear a mask securely covering the nose, mouth and chin. This requirement will be waived only for those with medical or age-related conditions that prevent the wearing of masks.
Will the Gallery be providing hand sanitizer?
Hand sanitizer stations have been installed throughout the Gallery, including at our new temporary entrance.
Can I use the washrooms at the Gallery?
Yes. The frequency and extent of cleaning throughout the Gallery has been increased.
What else is the Gallery doing to keep me safe?
In addition to ramping up our cleaning of high-touch surfaces, areas such as the Coat Check, the Boutique and the Box Office have been equipped with plexiglass shields. We have also temporarily closed food-service areas, and are actively encouraging social distancing. In addition, digital labels in our galleries now feature a QR code, allowing you to access their content via your mobile device.
How can I help keep others safe?
The Gallery asks visitors to follow standard hygiene practices. Please cough or sneeze into your elbow. Keep your hands clean. Avoid touching your face. If you are sick, please delay your visit to the Gallery until after you have recovered.
How is the Gallery handling physical distancing?
We encourage everyone to maintain a friendly distance of 2 metres (6 feet) between themselves and others at all times, and to yield to one another whenever possible. Signage and floor markers have been added outside the Gallery, and throughout the main public areas, to remind everyone of the continued importance of physical distancing.
In addition, the Gallery will allow a limited number of people to enter the Gallery every 30 minutes.
Do I still enter the Gallery the same way?
To maintain physical distancing, visitors will now enter and exit through different doors. Visitors will enter via the Group Entrance, and will exit via the Main Entrance on the Gallery Plaza. New signage has been installed to help visitors navigate this temporary measure.
Can I still shop at the Boutique?
The Boutique is open! Please note that access will be limited to 15 customers at a time. To visit the Boutique without accessing the galleries, please line up with the general public for admission via the Group Entrance. Contactless payment with debit or credit cards is preferred. To reach a customer service representative in the Boutique, please call 613-990-1970. See the new opening hours.
Many of our most popular Boutique items are also available online at ShopNGC.ca. For assistance with online orders, please call 1-855-202-4568 or 613-990-0962.
Food Services and
Can I eat and drink while at the Gallery?
Unfortunately, based on current restrictions put in place by the Government of Ontario, the following will be closed until further notice:
Second Cup is now open from Thursday to Sunday for pick up orders only. See our opening hours to learn more.
All water fountains have been temporarily turned off.
When does the Gallery reopen to visitors?
The Gallery reopened to the public on Saturday, July 18.
What are the Gallery’s new hours?
For the first phase of reopening, the Gallery will be open from Thursday through Sunday each week, from 10 am to 5 pm. On Thursdays, we will be open, as before, until 8 pm, with free admission between 5 and 8 pm. Please see our Hours page for details.
Is there anything special for Members?
In appreciation for the continued support of our Members, there will be two days of Members-only access before the Gallery opens to the public on July 18.
Have admission fees changed?
Thanks to an exceptional gift from the National Gallery of Canada Foundation, the Gallery was able to offer free admission to 25,000 visitors since the reopening in July.
Can I purchase admission tickets in advance?
For now, tickets are available at the door only, on a first come, first served basis. To help ensure physical distancing, we will be admitting a limited number of visitors at 30-minute intervals.
Are all of the galleries open?
To help us prepare, access to some of the exhibitions and galleries will be slightly delayed. For a full list of what’s available and for how long, please refer to the list below.
Àbadakone | Continuous Fire | Feu continuel: Open from July 23 until October 4
Beautiful Monsters in Early European Prints and Drawings (1450-1700): Reopen on July 16 for Members; July 18 for the general public
William Kentridge: More Sweetly Play the Dance: Reopen on July 16 for Members; July 18 for the general public
Canadian and Indigenous Galleries: Reopen on July 16 for Members; July 18 for the general public
European and American Galleries: Reopen on July 16 for Members; July 18 for the general public
Contemporary Galleries: Reopen on July 16 for Members; July 18 for the general public
What kinds of programming is the Gallery offering?
Because of the need for physical distancing, many programs have had to be suspended. See the list below for programming information. Because this list will change frequently, please check back often to see what’s new.
Group Tours: Suspended until further notice
Day Camps: Cancelled for this year
Family Art Adventure at the National Gallery of Canada: Drop by Garden Court to pick up a self-guided activity kit, full of fun ideas to help you explore the Gallery with your family. Or sign up for a 30-minute tour featuring in-gallery games and a mini drawing lesson. Learn more