Accessibility

Art is for everyone. Since we’re all different, we understand that you may have specific needs, and we’ll do our best to meet them.

Here is a brief list of some of our programs and services. If you don’t find what you need below, please don't hesitate to contact Visitor Services at 613-990-1985 or [email protected] ​

 

Accessibility Plan 

This plan is about accessibility at the National Gallery of Canada. We want to be more accessible to people with disabilities. This plan is part of the Accessible Canada Act (ACA). The ACA is a new law that will help make all of Canada more accessible for people with disabilities. The  Gallery has a plan to help make us more accessible.

Learn More

 

Tours

Adapted tours introduce visitors with disabilities  to the Gallery and its collections using sensory based strategies. Registration is required three weeks in advance for some activities. 

SPARK! offers tours for individuals living with dementia and their caregivers. Advance registration is required. 

For registration, please contact 613-990-4888 or [email protected].

 

Family

Strollers are available for free. No reservation is required. Child carriers must be worn on the front.

All bathrooms have a diaper-changing tables. 

 

Service Animals​

Service animals are welcome at the Gallery.

 

All-Gender Washroom

An all-gender washroom accessible to all members of the public is located on the lower level of the Gallery (access from Scotiabank Great Hall).

Allergies​

Please contact Visitor Services at 613-990-1985, 1-800-319-ARTS (2787) or [email protected] ​for any questions or inquiries. 

Hand sanitizer is offered at the entrance to the building. Visitors with allergies can use their own sanitizing gel.

 

Cloakroom

The cloakroom is free of charge. Bags larger than 30 × 40 × 12 cm (12 × 16 × 5 inches), backpacks, luggage and umbrellas must be checked in the cloakroom, where you can also check your coat. 

Accommodations for personal items can be made for persons with disabilities. 

Mobility​

All galleries and facilities are wheelchair accessible. 

Wheelchairs and walkers are provided free of charge. No reservation required.

Electric scooters are available at the Gallery and can be borrowed free of charge. Please contact Visitor Services to make a reservation at 613-990-1985, 1-800-319-ARTS (2787) or [email protected].

Accessible parking spaces are available in our underground parking. Regular parking fees apply.

 

Attendant​

The National Gallery of Canada offers free admission to one support person accompanying a person with a disability. 

Standard fees apply for the visitor with a disability. Please inquire at the box office.

Contact Us

The Gallery makes every effort to ensure that visitors with disabilities will have a satisfying visit. Please contact Visitor Services at 613-990-1985, 1-800-319-ARTS (2787) or [email protected] for all questions and inquiries.​