Can I renew my membership online?
Yes! To renew your membership online, log in using your account number and the last name of the primary account holder. Select the category you would like to renew in and proceed with the check out.
Where do I find my membership account number and the last name on my membership card?
Your membership account number is located on the back of your membership card. In the membership card sample below the account number is circled in red and the last name is circled in blue. Enter this account number with your last name to login on our website, where you can reserve member tickets or renew your membership.
What if I can’t find my membership card?
Lost your membership card? Please call the Membership office at 613-714-6833 or email us at [email protected].
I’m a new member and do not have a physical membership card yet. Where do I find my account number?
Your account number will be located on your temporary membership card pdf which you received if you purchased your membership online. If you require assistance finding your account number, please call the Membership office at 613-714-6833 or email us at [email protected].
I am an NGC member. Will my expiry date be extended and for how long?
Memberships will be extended for the length of time equal to the duration of the closure.
How do I receive my membership extension?
Membership expiries will be extended in the database directly.
Will I have a new membership card printed?
No. New membership cards will not be printed unless you have renewed or purchased a new membership.
I have recently renewed and still haven’t received my new membership card. When will I receive my new card?
Please contact the membership office at [email protected] or 613-714-6833.
Can I still renew my membership?
Yes! The support of members is critically important during this time. Members can renew online, at the Gallery or make a donation at any time.
If you have questions about your membership or how to make a donation, please contact the membership team at [email protected] or call 613-714-6833.