Can I renew my membership online?
Yes! To renew your membership online, log in using your account number and the last name of the primary account holder. Select the category you would like to renew in and proceed with the check out.
Where do I find my membership account number and the last name on my membership card?
Your membership account number is located on the back of your membership card. In the membership card sample below the account number is circled in purple and the last name is circled in blue. Enter this account number with your last name to login on our website, where you can reserve member tickets or renew your membership.
What if I can’t find my membership card?
Lost your membership card? Please call the Membership office at 613-714-6833 or email us at [email protected].
I’m a new member and do not have a physical membership card yet. Where do I find my account number?
Your account number will be located on your temporary membership card pdf which you received if you purchased your membership online. If you require assistance finding your account number, please call the Membership office at 613-714-6833 or email us at [email protected].
How will the gift membership be delivered?
When purchased online, you will be asked to enter the gift recipients’ contact information, including email address. Upon purchase, an email is sent automatically to the gift recipient and includes their electronic membership card(s).
How can I find out if the gift recipient already has a membership?
Please call the Membership Office at 613-714-6833.
What is the gift membership start date?
The membership is valid starting the day it is purchased.
How long is the gift membership valid for?
The gift membership is valid for a full year or two depending on the option selected.
Can I request the gift membership begin on a different day?
The membership is active immediately upon purchase.
How do I purchase a gift membership in person at the Gallery?
Please visit the Box Office in the Scotiabank Great Hall during opening hours and speak to a Visitor Services Associate. Please have all the contact information for both the buyer and the gift recipient.
If you have questions about your membership or how to make a donation, please contact the membership team at [email protected] or call 613-714-6833.