The Gallery is open during road work on Sussex Drive.
About

Michael Snow
Clothed Woman (In Memory of my Father) 1963
oil and lucite on canvas
152 x 386.2 cm
Purchased 1966
National Gallery of Canada

FAQ

Couldn't find what you were looking for on our website? Planning a visit to the Gallery? Looking for something to do? Job searching?

We can help!

Here are some frequently asked questions that can help you find all your answers.

If you still need help, you can contact us by phone at 613-990-1985 or by email at info@gallery.ca. If you are from outside the National Capital Region, you can call 1-800-319-2787 (ARTS).

Access and Visitor Information

When is the NGC open?

1 MAY - 30 SEPTEMBER
Open daily, from 10 am to 5 pm, Thursday to 8 pm.

1 OCTOBER - 30 APRIL
Open Tuesday to Sunday, from 10 am to 5 pm, Thursday to 8 pm. Open Remembrance Day starting at noon, during Spring Break Week and Easter Monday. Open Thanksgiving Monday, 24 and 31 December. Closed 25 December, 1 January and Good Friday.

How much does it cost to visit the Gallery?

PERMANENT COLLECTION
Adults $12
Seniors and full-time students $10
Youths (12-19) $6
Family (2 adults, 3 youths) $24
Free admission for children under 12 and Members of the Gallery
Free admission Thursdays after 5 pm (NGC Permanent Collection only)

All prices include taxes. Fees may apply for phone and internet reservations.

Where is the NGC?

The National Gallery of Canada is located at
380 Sussex Drive
P.O. Box 427, Station A
Ottawa, Ontario
Canada
K1N 9N4

Follow this link for directions to the NGC 

Is parking available at the Gallery?

Yes, the National Gallery has an underground parking garage; $2.75 per half-hour, daily maximum $14 (Members $12). No evening rate. Parking also permitted on adjacent streets.

How can I purchase tickets to the NGC?

You can purchase tickets at the Gallery’s box office in person, or by phone at 613-998-8888 or 1-888-541-8888 (service charges apply to purchases by phone).

You can also get tickets online at www.shopngc.ca

For group visits, please book three weeks in advance at 613-990-4888.
More information on groups.

What can I bring into the Gallery?

All bags are subject to being searched upon entering or leaving the building. Bags larger than 16’’ X 12’’ (30 x 40 cm), backpacks and umbrellas must be checked in the cloakroom (free of charge). We also recommend that you check your coat. Balloons, flags and banners are not permitted inside the building. No food or beverages are permitted in the Gallery.

Can I get a stroller or wheelchair at the NGC?

Yes. Strollers and wheelchairs provided free of charge at the Foyer Information Desk.

Where can I eat at the Gallery?

You can enjoy a range of food-service areas, each offering an interesting and unique variety;
- Cafétéria des beaux-arts
- Café l’Entrée
- Sketches

More information on food-service areas in the Gallery

Where do I go if I’ve lost something at the NGC?

If you’ve lost something at the Gallery, you can inquire at the Cloakroom.

Can I take photographs with my camera?

The NGC is no longer preventing visitors from using hand-held devices to take photographs in the permanent collection galleries and public spaces for personal use only, except where indicated. 
It is the visitors’ responsibility to respect Canadian copyright laws (see http://laws-lois.justice.gc.ca/eng/acts/c-42/) and the rights of artists and their representatives.
Flash photography and tripods are not permitted. 

  • How do I know if I can or cannot photograph a work of art?
    You will see a “No Photo” symbol close to the artwork’s label OR a “No Photo” sign at the entrance to the exhibition space.
  • Can I photograph an entire room of works if only one of the works in the space has a “No Photo” symbol?
    No, you are not allowed to take a photograph of an artwork identified with a “No Photo” symbol.
Where can I get an audioguide?

Audioguides for the Permanent Collection are available (cost $6) at the information desk in the Great Hall.

Can the coupon in the Entertainment Booklet be used for the Special Exhibitions?

No. In the Entertainment Booklet (valid until 30 November 2013) there is a coupon that entitles the visitor 2 for 1 admission to the NGC Permanent Collection. This coupon is valid only for the Permanent Collection and cannot be used for any special exhibitions on view at that time.

Does the Thursday night free admission (from 5pm - 8pm) include Special Exhibitions?

No. Every Thursday evening, from 5pm until 8pm, admission is free to the National Gallery of Canada's permanent collection. This does not include any Special Exhibitions on view at that time.

If I have a complimentary ticket for the Gallery, where can I redeem it?

If you have a complimentary pass, please exchange it for a timed ticket at the box office in the main entrance of the Gallery.

How can I purchase a Gift Certificate?

Boutique Gift Certificates, available in any amount may be obtained by contacting a Customer Service Representative at 1-800-319-ARTS or by e-mail at ngcbook@gallery.ca. Please note that Gift Certificates may only be redeemed in-store and cannot be used online.

Who should I contact if I have more questions about my visit to the NGC?

You can contact us by phone at 613-990-1985 or by email at info@gallery.ca. If you are from outside the National Capital Region, you can contact us at 1-800-319-2787 (ARTS).

Membership

How can I become a Member of the Gallery?

You can purchase an NGC Membership at ShopNGC and take advantage of the Membership benefits immediately by registering on our website. Buy a Membership

What are the benefits of becoming a member of the NGC?

NGC members enjoy a variety of benefits, including free admission for a year to the Gallery’s collections and exhibitions, as well as exclusive members-only previews. Members also enjoy a 15% discount on most in-store and shopNGC online purchases!

What are the different categories of Memberships?

You can purchase an individual, family, student/senior, or national/international Membership. More information

How can I make a donation to the Gallery?

You can make a donation to the NGC Foundation online. Click here to donate now.

Exhibitions and Collections

What exhibitions are now on view?

The National Gallery of Canada hosts a number of exhibitions throughout the year. Discover the exhibitions that are on view now.

What future exhibitions can I look forward to?

The NGC is planning a variety of exciting upcoming exhibitions. Find out what they are.

How much does it cost to visit the Gallery?

Adults $12
Seniors and full-time students $10
Youths (12-19) $6
Family (2 adults, 3 youths) $24
Free admission for children under 12 and Members of the Gallery
Free admission Thursdays after 5 pm (NGC Permanent Collection only)

All prices include taxes. Fees may apply for phone and internet reservations.

Where are exhibitions located inside the Gallery?

Take a look at our interactive floorplan to plan your visit to the Gallery. You can create customized tours by theme or select from a list of Gallery prepared ready-made tours, or simply choose to explore a particular gallery space. You can both print your tour map (personalized or standard version) to take to the Gallery and e-mail it to a friend.

How can I purchase tickets to the NGC?

You can purchase tickets at the Gallery’s box office in person, or by phone at 613-998-8888 or 1-888-541-8888 (service charges apply to purchases by phone).

You can also get tickets online at http://www.shopNGC.ca/

For group visits, please book three weeks in advance at 613-990-4888. More information on groups.

Education

What activities are available for children and families?

There’s a lot for kids and families to do at the National Gallery of Canada. Find out what activities we have planned.

What can teens do at the Gallery?

If you’re a teen, get behind the scenes at the Gallery. Take part. Have a say. Find out how you can be involved.

Are any events planned for adults?

Whether you’re a novice or expert, historical or contemporary art-lover, alone or in a group, the Gallery has a program to interest you. Discover what we have in store for you.

Does the Gallery offer programs for people with special needs?

Yes. We are pleased to offer various programs and services that we have adapted and developed specifically for individuals with special needs, including physical or developmental impairments, multiple disabilities, or a mental illness. An innovative and inclusive approach encourages visitors to explore art through all their senses. Find out more.

How can I plan a school visit?

School programs are offered at the National Gallery of Canada and at the Canadian Museum of Contemporary Photography. To book a school program, contact the Group Reservation Office three weeks in advance at 613-990-4888 or reservations@gallery.ca
Find out more.

Are resources available for teachers?

We’ve got your needs at heart in The Teacher’s Centre. Want to brush up on your skills? Sign up for a PD Workshop. To bring the Gallery into your classroom, visit the Teachers’ Section on CyberMuse for some great ideas.

Copyrights

Can I reproduce an NGC/CMCP image?

If you wish to obtain photographic material or reproduce an NGC/CMCP image, you must apply for permission to do so. Fill out the online form.

How can I choose the image I want?

If you’re not sure which image you would like to use, you can search the online collection or view the top 10 requested images.

Where can I get more information on rights and reproductions?

Check out our Rights & Reproductions section on the website, or contact us by email at reproductions@beaux-arts.ca

ShopNGC

What can I purchase online?

Our virtual boutique offers 300 items from the NGC bookstore, including catalogues, books, posters, stationery, DVDs, games, and special exhibitions merchandise. You can also purchase tickets for the NGC’s special exhibitions. Visit www.shopNGC.ca to discover your online store.

What methods of payment are accepted for online purchases?

We accept Visa, MasterCard and American Express credit cards.

How much will it cost to ship my order?

Shipping and Handling rates are calculated separately for each shipping address. We ship using FedEx. Please refer to the “Shipping Options” page for more information.

What is your return policy?

If for any reason you are not satisfied with your purchase, you may return your merchandise within 30 days for exchange or refund. To obtain a return authorization, please contact customer service by e-mail (ngcbook@gallery.ca) or call; 1-800-319-ARTS. For additional information, please see our Return Policy page. Shipping and handling charges are not refundable.

Can orders be shipped internationally?

Most of our products can be shipped to international addresses. Recipients are responsible for paying all applicable customs, duties and taxes upon delivery. Shipping rates are calculated based on the destination. International customers should contact a Customer Service Representative at 1-800-319-ARTS or by e-mail at ngcbook@gallery.ca to place an order.

Jobs and Internships

What positions are currently available at the Gallery?

Visit our Job Postings section to see our current vacancies. We offer a once in a lifetime career opportunity, competitive salaries and an extensive benefit package.

How can I apply for a position?

In order to apply for a position at the National Gallery of Canada, we ask you to complete the on-line application form. Please ensure that your application form quotes the posting number that you are applying for.

Can I send my resume for future consideration?

Yes you can. If you are sending a general resume for future consideration, please identify which department you would like to work in.

What are the linguistic levels?

For more information regarding the linguistic levels, please refer to the following website: http://www.psc-cfp.gc.ca/ppc/sle_pg_01a_e.htm

What student/internship opportunities can I get at the NGC?

Our summer student positions will be posted on the website in January 2008. More information

How can I volunteer at the National Gallery of Canada?

Many volunteering opportunities are available by joining the Volunteer’s Circle of the National Gallery of Canada. Find out how you can help.